Shipping Information

Standard delivery is a flat rate of $10.99 per order to anywhere in Australia.

Express Post is also available for most parcels up to 5kg.  Pricing is based on the weight and destination and will be displayed on the checkout page as a delivery option.

Orders are sent with Australia Post eParcel and require signature on delivery by default.  If the courier driver is unable to obtain a signature from someone they will take the order to the nearest post office where it can be collected. Or on the checkout page you can request to have your parcel left without a signature.  If you choose to do so it will be at your own risk.  In the event an Authority to Leave parcel is lost, damaged or stolen you will not be compensated.

Once your order has shipped you'll receive an email with tracking details.  You can also track it online here or from your account.

Estimated Delivery Times (Standard Post)
Sydney - 1-3 business days
Regional NSW - 1-6 business days
Canberra - 1-4 business days
Melbourne - 2-4 business days
Regional Victoria - 2-6 business days
Brisbane/Gold Coast - 2-4 business days
Regional QLD - 2-7 business days
Adelaide - 3-5 business days
Regional SA - 3-7 business days
Perth/WA - 5-8 business days
Tasmania - 5-7 business days
NT - 5-8 business days

Estimated Delivery Times (Express Post)
Sydney - 1-2 business days
Regional NSW - 1-3 business days
Canberra - 1-3 business days
Melbourne - 1-3 business days
Regional Victoria - 1-3 business days
Brisbane/Gold Coast - 1-3 business days
Regional QLD - 1-3 business days
Adelaide - 1-3 business days
Regional SA - 1-3 business days
Perth/WA - 2-4 business days
Tasmania - 1-3 business days
NT - 2-5 business days

Business days exclude weekends and public holidays.  Please note that these delivery times are approximate and are provided as a guide only. We make every effort to get your order to you as quickly as possible however we cannot guarantee that your parcel will definitely arrive within this time frame.

Deliveries may take longer during November and December, please allow extra time due to the high volume of orders during these months.

ORDER PICK UPS

Orders may be collected from our office at Level 6, Suite 119, 330 Wattle St, Ultimo in Sydney between 9am and 5pm Monday to Friday.   Please place your order online (the option to pick up will appear once you enter your billing address on the checkout page) and we'll contact you once your order is ready to collect.  Please wait until you are contacted before picking up your order.